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Due to increased numbers of COVID 19 our office will be working remotely. We will make in-person visits by appointment only.

If you need assistance, please call our main line, 865-215-2323. Leave your name, number and a brief message and someone will get back to you within 24 hours. You can also send an email to:

To leave a direct message with a Retirement Staff Member please call:

Jennifer Schroeder 865-215-2938

Terri Chase 865-215-2765

Mitzi Stooksbury 865-215-2692

Zack Cole 865-215-2690

Savannah Russell 865-215-2055

Nyla Breshears 865-215-2323

Thank you for your patience and understanding.

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Reach – A Spending Plan for Retirement

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Retirement Services

City County Building
400 Main Street
Suite 371
Knoxville, TN 37902
Phone: 865-215-2323
Fax: 865-215-2421
Monday - Friday
8:00 am - 4:30 pm
Department Email