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Constituent Services

Department Information

Knox County Mayor Glenn Jacobs is committed to restoring the public’s trust in Knox County Government, which is why he directed his community outreach staff to respond to citizens’ questions and concerns in an efficient, timely manner. The Knox County Office of Constituent Services exists as a way to ensure great service to Knox County residents, efficiency in government and financial savings to our taxpayers.

The goal of the Office of Constituent Services is to give citizens access to their government, and to be responsive to constituents’ concerns. If you have a question or concern about Knox County Government, please call 865-215-HELP (865-215-4357).

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Constituent Services

City County Building
400 Main Street, Suite 615
Knoxville, TN 37902

Phone: 865-215-HELP (865-215-4357)

Monday - Friday
8:00 am - 4:30 pm
Department Email