Knox County Tennessee

FAQ's

Cost is determined by services provided. We can bill your insurance. Otherwise, services are billed by an income-based sliding scale. You will be seen regardless of your ability to pay.

The CDC Clinic is open at the main health department location from 8 a.m.-4:30 p.m. every weekday with extended hours to 6 p.m. on Tuesdays. No appointment is needed, but we recommend that you arrive an hour prior to closing to give time for registration and your visit.

  • Routine STI screening in CDC includes testing for gonorrhea, chlamydia, syphilis, HIV, and Hepatitis C. We can also assess for genital warts (HPV), genital herpes (HSV) outbreaks, trichomoniasis, lice and scabies.
  • Our Viral Hepatitis Nurse Navigator can get you connected with Hepatitis C treatment providers who accept clients with or without insurance.
  • CDC is NOT able to test for or treat mycoplasma genitalium, bacterial vaginosis, vaginal yeast, or urinary tract infections not related to an STI. We do not perform blood tests for herpes infection.
  • If you and your partners waited for sex until after treatment or your test results were negative and you still have symptoms, you should be seen by another provider for further assessment and treatment.
  • Women may call the Women’s Health Clinic at 865-215-5320 for an appointment.
  • Leave a message on our nurse line at 865-215-5377, or send us a message via the patient portal if you have questions.
  • Untreated STIs can cause issues like pelvic inflammatory disease, infertility, cardiac disease, liver disease, and other health issues.
  • STI's - particularly syphilis - can cause harm to an unborn baby including low birth weight, preterm labor and birth defects.


Have Questions?
Call: 865-215-5555
Email: health@knoxcounty.org



Need to report a public
health emergency?

Call 865-215-5093


On the first Wednesday of every month, all KCHD offices and clinics are closed in the morning for staff in-service. On these days, the main location (140 Dameron Ave.) will open at 11 a.m. and the West Clinic (1028 Old Cedar Bluff) will open at 11:30 a.m.

Clinics will also open at 10:30 a.m. (Main location) and 11 a.m. (West Clinic) on the following Wednesdays: April 17 and July 17. All other offices will open at 8 a.m.