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Contact Information and Important Phone Numbers
To report a lost or stolen card (24 hours a day)
Truist Bank
877-806-8766
For questions about the Electronic Commerce Card Program
Program Manager
Janice Gentry
865-215-4422
email
Program Coordinator
Melissa Vanover
865-215-4428
email
After Hours Emergency
865-340-5599
Important Reminders
- Payment of TN sales tax is prohibited
- Keep the card in a secure location
- Obtain and Keep receipts
Contact
Program Manager
400 Main St., Suite 630, City/County., Bldg.
865-215-4422 • 865-215-2352