3010 S. Mall Road
Knoxville, TN 37917
(The old Markman's Jewelry Store, in front of Lowe's Home Improvement)
Monday-Friday: 9:00am to 5:30pm
Driver's License, Marriage License and Passport offices close at 5:00pm Monday through Friday
Saturday: 9:00am to 1:00pm
Driver's License, Marriage License and Passport offices close at 12:30pm Saturday
We reserve the right to stop accepting applications for any service before closing time if the demand exceeds our ability to process all applications before our closing time.
Effective May 18th, 2013, passports will be by appointment only on Saturdays. Appointments will be made in 15 minute increments, and each applicant must have their own appointment; e.g., a family of four will need four 15 minute appointments. If you are late, you may either reschedule the appointment or you may wait in the lobby until all scheduled appointments have been completed. However, we cannot guarantee that we will be able to fit you in if you are late for your appointment.
Please click here for more information about appointments
Services Offered at this Location
Renewals and Duplicates Only
The Knox County Clerk's Office accepts cash, checks, and credit cards (Visa, MasterCard, and American Express). We cannot accept credit cards for Drivers License and Passport services. A fee of 2.5% is assessed by the electronic processing company on all credit and debit card transactions. This fee does not go to the Knox County Clerk's Office. When you submit a check, you are authorizing electronic movement of funds from your account to the Knox County Clerk's account for payment of your transaction. There is a $30.00 NSF fee on all returned checks that are processed electronically. For those checks that are not processed electronically, the following statutory penalties will apply: the amount of the check on any amount owing less than or equal to twenty dollars, $20.00 on any amount owing greater than twenty dollars but less than two thousand dollars, and 1% on any amount owing greater than two thousand dollars. (T.C.A. § 9-1-109)