Knox County, TN Streamlines Court and Citation Interactions with KnoxCourtPay

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Posted: 2023-02-23

County of Knox, TN — February 23, 2023: Led by Clerk Mike Hammond, the Knox County Criminal, General Sessions Criminal, and Fourth Circuit courts have partnered with PayIt to launch KnoxCourtPay, an intuitive digital experience that provides their residents secure, quick, and efficient means to make payments.

“The goal is to make it easier, simpler, and more efficient for the citizens to pay their costs, fees, and fines and to give them more flexibility in making payments,” said Clerk Mike Hammond. “We also wanted better reporting for our auditors and Knox County.”

KnoxCourtPay features include simple options for viewing and managing resident case or citation details such as court date, the amount due, and payment scheduling. In the future, payment plans will also be offered.

KnoxCourtPay also sends residents payment confirmation via email and notifications and reminders regarding their citations and cases. In addition, residents can also securely save their payment information for future use and review transaction history.

“All of these features benefit our residents: 24-hour service, more flexibility in payments, more information in their accounts, and more efficiency in making those payments,” said Hammond.

Residents will be able to access the solution in multiple ways. Payment channels for KnoxCourtPay include:

PayIt has become a leader in digital government service delivery, serving more than 80 million people in North America. Local government agencies partner with PayIt to create seamless digital experiences and consolidated payments, enabling people to complete a range of government transactions via a single wallet and modern, accessible user experience.

About PayIt
PayIt is the solution government agencies use to take the friction out of resident transactions. Our composable customer experience platform enables agencies to collect revenue faster, improve efficiency and sustainability, and give people the smooth digital experience they have come to expect online. PayIt integrates into any back-office system, launches in about 90 days, and provides residents with a single GovWallet™ to store transaction history, receipts, and payment methods for multiple agencies. Serving more than 80 million residents in North America, we have received awards from Fast Company, StateScoop, and have been listed in the GovTech 100 for 7 years and counting.

PayIt: Smarter for government. Easier for everyone.

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