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Customer Service

You may visit the website or contact customer service to locate participating providers and receive specific information regarding benefits.

 

Carrier Group # Customer Service Website
Humana Active Medical Insurance 632556 1-888-357-6767 www.humana.com
CVS Caremark Prescription Plan 5182 (benefits Options 2 and 3)
5183 (benefit Option 1)
1-888-202-1654
www.caremark.com
BlueCross Dental 115650 1-800-523-1478
www.bcbst.com
Humana Medicare Advantage
Plan Insurance
HMO: 252394
LPPO: 252381
1-866-396-8810 www.humana.com

As always, you may call the phone number on the back of your I.D. Card.

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Retirement Services

City County Building
400 Main Street
Suite 371
Knoxville, TN 37902
Phone: 865-215-2323
Fax: 865-215-2421
Hours:
Monday - Friday
8:00 am - 4:30 pm
Department Email