Search

Knox County Tennesee

Frequently Asked Questions - Knox County Summer Internship Program

 


What do I do when I get the job?

All new Knox County Government employees and re-hires are required to attend our orientation program. This orientation is facilitated by the Knox County Human Resources Department located in Suite 360 on the 3rd floor of the City/County Building at 400 Main Street, Knoxville, Tennessee.

You should bring the following with you to your orientation session: your driver's license or other photo ID, birth certificate or social security card (as required by the I-9 Form- you can see the back of the I-9 form for acceptable combinations of identification) and a voided check from the account that you wish to use for your direct deposit pay.

This information, and more, on the orientation dates can be found here.

What is expected of me?

As with any job, you are expected to be honest, courteous and dependable. Here in Knox County Government, we are committed to providing the highest level of government services and fucntions to better serve the community. In order to accomplish this, your prompt and regular attendance is required.

What is my employment status?

You are considered a temporary employee because you were hired for a stated or specific term of employment less than one year. This means that you will not recieve employee benefits or accrue sick or annual (vacation) leave and you are not paid for holidays.

When do I get paid?

All Knox County employees are paid on a bi-weekly basis. Payroll checks are available every other Friday, though some pay dates may occur earlier due to holidays. You may choose to get your pay check on paper or have it automatically deposited into your checking account.

When do I get to eat lunch?

Your lunch break is a time set aside for eating. This is not considered part of the basic work day and you are not paid for this part of the day.

It is not customary to shorten your work day by "working through" or reducing your lunch period on a voluntary basis. Eliminating or reducing your lunch periods require approval from your immediate supervisor. These approvals should be limited and will typically be for one day due to unusual or special circumstances.

How many hours do I work per week?

Interns usually work 20 hours per week, but this may vary depending on the project and work location. Core business hours are 8:00 a.m. to 4:30 p.m. Your immediate supervisor will inform you of your department's specific work hours.

How do I track how much I work?

You will be rsponsible for copmleting a Knox County time sheet with your beginning and ending work times, including lunch. This is necessary for payroll calculations of your earnings. An electronic version of the Knox County Time Sheet can be found on the Current Interns Page of this website.

Anyone who willfully falsifies a time record may be subject to immediate dismissal. Every adjustment to the work schedule requires advance approva from your immediate supervisor.

In case of an illness or injury that would prevent you from reporting to work at the schedule time, you are required to speak directly to your supervisor. If your supervisor is unavailable, you are required to speak directly to the next-level manager or director, or to the person designated by your supervisor.

Failure to provide notification of absence for three consecutive workdays may result in removal from the payroll as having resigned without notice. Employees who resign under such circumstances are not eligible for rehire.

Do I get to use a computer?

Computers and related items and software are County property and are provided for the use of County employees for conducting County business. These include, but are not limited to, hardware, software, and computer files and documents.

The County has the right to monitor any and all of its computers. This includes, but is not limited to:

  • monitoring your internet usage,
  • reviewing any downloaded or uploaded material,
  • reviewing emails sent or recieved by you, and/or
  • monitoring the content of stored files on your computer.

Passwords: all passwords must be provided to the department director or the Information Technology (IT) department upon request. The use of undisclosed passwords is prohibited.

Prohibited Uses: Sending, displaying, circulating, or storing inappropriate, illegal or sexually explicit material is prohibited. No software or hardware may be installed or downlaoded on County computers without the written permission of the Director of Information Technology. Playing computer games on County computers is prohibited. The email system may not be used to solicit or to conduct personal business ventures.

What should I wear to work?

Knox County does not have an official dress code that applies to th eentire organization. However, departments have the authority to specifiy dress standards for their individual work areas. If such standards are in place in your assigned department, you will be expected to comply. You should ask your supervisor about expectations, prohibitations, or general practices for attire and appearance.

Where should I park?

You may park in the Dwight Kessel Garage. Please take a ticket upon entering the garage, bring this parking ticket in with you for validation.

Dwight Kessel Garage is located on the corner of Hill and State Street approximately one block from the City County Building. A map of the garage can be viewed here.

Do I get business cards?

Typically, interns and part-time employees are not issued business cards.

However, if you are interested in securing business cards for your own personal use (leaving contact information with people you meet, giving them to your supervisors in case a job opportunity comes up that they think might suit you, etc.), you might find it helpful to explore the website below. Please note, use of this website is personal in nature, and the expenses will be paid by you, not Knox County.

This website allows you to choose from 42 designs and customize your free business card. With this company, you are given 250 free business cards for only the price of shipping and handling.

What will cause me to get fired?

Dismissal/termination may be made for cause including, but not limited to, your action or behavior that constitutes:

  • Insubordination (refusal to follow supervisor's instructions),
  • Endangering your own health or safety or the health or safety of other employees or citizens,
  • Making graudulent statements on employee applications or job records,
  • absence from work without authorization or notification,
  • Theft, vandalism, or willful destruction of County or employee property,
  • Any violation of the County Alcohol and Drug Policy,
  • Misconduct,
  • Willful neglect of duties,
  • Failure to perform job duties,
  • Violation of departmental rules,
  • Email abuse,
  • Internet abuse,
  • Any other infraction when dismissal is etermined to be in the best interest of the County.

Can't Find It?

Can't find what you're looking for?

If you are currently a participant in the Knox County Summer Internship Program, please consult your paper Knox County Intern Handbook or the pdf version found here.

If you are not currently a participant in the Knox County Summer Internship Program, you can contact any member of the Knox County Human Resource team, their profiles and contact information can be found here.