FREE COUNSELING FOR EMPLOYEES & FAMILY MEMBERS = EAP
Knox County Government has a comprehensive FREE Employee Assistance Plan in place for all active Knox County Government employees regardless of health plan election, eligibility, or hours worked.
Am I eligible to use the EAP / Free Counseling benefit?
Deer Oaks EAP Services provides all EAP benefits for Knox County employees. You do not have to be covered by a health plan to be eligible! This FREE counseling benefit is open to employees of all elected officials and entities that participate in benefits administered by the County Mayor’s Human Resources Department. This includes: All employees that fall under the County Mayor, Sheriff’s Department, Trustee’s Office, Register of Deeds, MPC, PBA, County Clerk’s Office, Criminal & 4 th Circuit, Civil Sessions, Juvenile Court, Juvenile Detention Facility, Sessions Judges, Probation Pre-Trial, Property Assessors, and more.
Do I need to enroll to use the benefit?
This EAP benefit does not require you to enroll. You are already enrolled if you are a Knox County Government employee. You do not have to be enrolled or eligible in health insurance to receive this benefit. This benefit is open to all Knox County Government employees. Part-time employees are included in this benefit.
Knox County’s EAP program provides FREE and confidential counseling for you and your eligible family members. Our EAP programs allow several visits per issue and can even be used in emergencies for crisis counseling and immediate support either over the telephone or in person. EAP programs offer additional resources such as coordination of long term counseling, inpatient care coordination, substance abuse support, counseling for children, and coming soon an interactive website accessible by going to Cariten.com and viewing EAP information.
Is my problem appropriate for EAP?
EAP programs are used by employees of all types and are often utilized for issues such as: relationship issues, work concerns, financial issues, stress, depression, anxiety, divorce, separation, general sadness, substance abuse, alcohol use, etc. Utilizing EAP care improves quality of life and can serve as a great resource for you and your family. There is no issue that is considered “off limits” or “not important” and any issue that affects your physical or mental well-being is valued and should be taken seriously. There is no problem too small, and many employees are surprised at how much can be completed during their EAP visits.
Make Your Appointment NOW!
Deer Oaks EAP Services: Open to ALL KNOX COUNTY GOVERNMENT employees as listed above.
Phone: Toll free 1-866-327-2400
Register of Deeds
Fire Prevention Bureau
Parks & Recreation
Fourth Circuit Court
General Sessions Court
Knox County Schools